Our e-Ticket support facility is on the way but is not quite ready yet....
In the meantime please lodge any support issues by emailing us at support@commodityhosting.net....
Also feel free to use your sempernet.mobi smartphone monitoring application to keep track of your server while you're on the go...
and don't forget we are continuously monitoring the availability of both our infrastrtucture and your individual server so if there is a general failure then we are already working upon it!